You’re about to place an order with HUA YI EMPIRE SDN BHD 202601010627 (1672725-U). Here is exactly what happens to it, and when you can expect it to arrive.
1. Delivery Coverage
We deliver nationwide. Your order can reach you at any address within:
Peninsular Malaysia — every state is covered.
East Malaysia — Sabah and Sarawak are covered.
2. Processing Time
The customer’s order is processed before it ever reaches a courier. That takes:
1–3 business days, not counting weekends or public holidays.
A confirmation email with tracking information, sent the moment the order is dispatched.
3. Delivery Method and Timing
There is no overnight or next-day option. What the customer can rely on instead is the following table.
These are estimates only. Courier operations, public holidays, and weather can all push a delivery later than planned.
4. Shipping Cost
Standard delivery is free. There is one exception:
A bulk or specialised promotional order may still have its shipping fee calculated at checkout, based on weight and destination.
5. Tracking the Order
Once the courier has the parcel, the customer receives a tracking number and a live tracking link by email or SMS.
Questions about a shipment? We would rather sort it out than leave you guessing:
📧 Email: huayi_empire@outlook.com
🏢 Address: 23B, JALAN GAYA 1, TAMAN GAYA, 81800 ULU TIRAM JOHOR
🌐 Website: https://huayiempire.com/contact-us/