You’re about to share personal information with HUA YI EMPIRE SDN BHD 202601010627 (1672725-U) the moment you use our website. Here is exactly what we collect, why, and what the customer can do about it.
1. Information We Collect
Personal Information: name, email address, phone number, and shipping and billing address.
Payment Information: card or other payment details, handled by third-party payment gateways, not by us directly.
Order Information: products purchased, order history, and customer preferences.
Website Usage Data: IP address, browser type, device information, pages visited, and cookies.
2. How We Use It
Fulfilment of the customer’s order.
Communication about the purchase, support requests, or promotions.
Optimisation of the website and the overall customer experience.
Security, to prevent fraud and keep the website and its users safe.
Compliance with legal and regulatory obligations.
3. Who We Share It With
We do not sell or rent personal information. We do share it with:
Trusted Third Parties who help us run the website — hosting providers, payment processors, and shipping partners.
Legal Authorities, where the law requires it.
Every one of these parties is contractually bound to protect the customer’s data to our standard.
4. How We Protect It
We use SSL encryption, secure servers, and ongoing monitoring as industry-standard safeguards. Even so, no method of transmission over the internet is 100% secure, and the customer should know that going in.
5. Cookies
Cookies and similar technologies improve the customer’s experience, help us track site performance, and let us personalise content. The customer can disable cookies through the browser, though some site functionality may suffer as a result.
6. Customer Rights
Access & Correction: request access to, or correction of, personal information.
Deletion: request that data be deleted, subject to our legal or administrative requirements.
Opt-Out: unsubscribe from marketing emails at any time.